After consumer complaints that the iPhone X’s display becomes unresponsive in very cold weather conditions, Apple has announced it’s focusing on a software update to address the issue.
The issue was raised by a Reddit user on Thursday, and several others chimed in, saying they’ve skilled something similar. Â
“I’ve realized that my iPhone X screen gets very unresponsive as soon as I phase outside. It literally takes two seconds from going inside towards the cold outdoors and my display stops being very responsive. We try swiping on websites and it does not register my finger. It’s very obvious. Is anyone else having this problem? inch asked darus214.
According to a different user responding in the same line, locking and unlocking the display fixes this issue, but it still seems like a nuisance (I haven’t skilled anything of the sorts on our iPhone X). Â
Apple provides responded in a statement to The Loop. Â
“We are aware of situations where the iPhone X screen will end up temporarily unresponsive to touch after a speedy change to a cold environment. Right after several seconds the screen will end up fully responsive again. This will be resolved in an upcoming software update, inch said Apple. Â
Apple’s established guidance for iPhone, iPad plus iPod touch is to use them in conditions where the ambient temperature is among 32Âº and 95Âº F; or else the device might “change its behavior” or “temporarily shorten battery life. inch The guidelines also say you should shop these devices in environments where temperatures is between -4Âº to 113Âº F. Â