Search engines Pixel 2 XL users survey display color and burn-in problems

Google Pixel 2 XL users report display color and burn-in issues

You might wa to hold off upon buying a Pixel 2 XL till Google addresses its screen problems.

Now that Google’s brand new flagship Android phone is formally out and in people’s hands, reviews have come out that call in to question the quality of its display. -pixel 2 XL owners took to social media marketing to voice their complaints about staining and screen burn-in.

The first issue Pixel 2 XL owners started noticing was the screen’s inconsistent color temperature, most obvious when viewing anything with a whitened background.

From a dead-on vantage point, the screen includes a warm color temperature. But change your position off-angle just a bit, and you’ll spot the color temperature changes to a blue tint. Mashable has confirmed the colour shifting on our Pixel 2 XL review unit and you can see it within the video below.

The issue only appears to affect the larger 6-inch Pixel 2 XL and not small 5-inch Pixel 2 . It could be associated with the type of OLED used on the -pixel 2 XL.

The -pixel 2 is manufactured by HTC plus uses an AMOLED display produced by Samsung. The Pixel 2 XL is made by LG and utilizes a P-OLED (the “p” stands for plastic) made by the company’s display division.

The other, potentially more serious concern being reported is screen burn-in, which is when a “ghost-like” image remains on the screen even when you’ve shut an app. Android Central’s Alex Dobie tweeted out this screen flaw over the weekend:

As you can observe, the navigation bar has began to “burn” into the bottom portion of the particular screen, leaving behind a permanent outline. It might not seem so bad at first, and you might not even notice it on your phone’s screen unless you carefully examine your own display, but it’s not the kind of point you want.

While there are some genuine advantages to OLED displays more than traditional LCDs â€? they’re slimmer, more power efficient, brighter, and screen more vibrant colors and much deeper blacks â€? they’re also susceptible to defects like screen burn-in.

Even Samsung, the world’s biggest manufacturer of OLED displays, has not figured out how to perfect them. The particular Super AMOLED displays used in the Galaxy S8 and Note 6 phones are rated as the best screens for mobile devices by DisplayMate’s Dr . Raymond Soneira, but these kinds of are still susceptible to burn-in.

To prevent burn-in from the screen’s digital home button, Samsung’s programmed this to move by a few pixels each few seconds. It’s not a perfect solution, however it does the trick. Apple’s upcoming apple iphone X won’t have any such house button burn-in problem because there is simply no virtual home button (going towards the home screen is now a gesture).

We also checked our own Pixel 2 XL for display burn-in using Android Central’s convenient black and red test pictures and didn’t see anything despite the fact that we’ve been using our device everyday for over two weeks.  

The display problems may be isolated to a little batch of devices. Google informed Mashable it’s investigating the problem:

“”The Pixel 2 XL display has been designed with an advanced POLED technologies, including QHD+ resolution, wide colour gamut, and high contrast percentage for natural and beautiful shades and renderings. We put our products through extensive quality screening before launch and in the production of every unit. We are actively looking into this report. “

That stated, LG’s OLED screens (for cellular, at least) are considered inferior in order to Samsung’s. Ars Technica’s Ron Amadeo observed inconsistent colors across the the particular LG V30’s display, revealing the very real “banding” problems. The high quality difference between LG and Samsung’s screens is so wide it’s no surprise Apple is stuck sourcing OLED screens for the iPhone X through Samsung. LG’s OLED screens simply don’t cut it.

Moreover, LG’s own phones with OLED screens have suffered from burn-in for a long time. The LG G Flex, you can actually first phone with a flexible OLED display, was notorious for this problem.

“You can’t eyeball cellular and TV display performance any more; they are now significantly more complex with a lot of internal modes and variables that require to be properly tested, measured, plus evaluated, ” Dr . Soneira informed me in an email. He declined in order to elaborate

It’s a real dilemma exactly what Google should do now. While nowhere fast near as urgent and harmful an issue as the Galaxy Note seven was for Samsung, some people believe the company should recall the -pixel 2 XL until the problem continues to be fixed.

The ball’s in Google’s courtroom. The company can keep pretending it’s not that will big of a deal, or it could do the right thing and repair the display problems, even if it indicates losing sales this holiday season. Long-term, if Google wants to topple Samsung as the premier maker of high quality Android, it needs to make sure the -pixels aren’t tainted with quality problems.

It took a decade regarding Apple and Samsung to perfect their own phones and get a strong grip in the quality of their components. Google’s simply learning the hard way that it’s not really that easy to make phones.

UPDATE: Oct. 23, 2017, 1: 56 p. m. EDT The initial story said the Pixel two had an P-OLED display. It’s been fixed to AMOLED.

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