Google’s new Pixel 2 phones great, but they’ve been mired in debate because of several users reporting faulty OLED screens and weird clicking on sounds during audio playback.
Now, after saying it was looking into the issues, Google has issued a reply and plans to release software sections that will hopefully quell fears through current owners and would-be customers.
To quickly recap: Following the phones were launched, people began complaining about the Pixel 2 XL’s muted colors, color temperature whenever viewed from the sides, and display screen burn-in.
Google has managed that it tuned the phone’s P-OLED screen to have more realistic colours instead of the more vibrant and over loaded colors seen on other cell phones. While there is a setting to increase the colors by 10 %, the company’s going to issue a software revise that’ll let users crank the particular saturation up further.
From the company’s Pixel User Community forum:
We know that some people prefer a lot more saturated colors, so both -pixel 2 phones already include a choice to boost colors by 10% to get a more vivid look. And in line with the recent feedback, weâre adding a brand new mode for more saturated colors, which is made available via a software update in order to both Pixel 2 phones within the next few weeks.
As for the moving color temperature and screen burn-ins, Google says it’s tested the particular P-OLED screens, and they meet the display standards, and are designed to carry out similarly to OLED displays on contending phones.
Thorough testing from the Pixel 2 XL display implies that its decay characteristics are similar to OLED panels used in comparable products. Our own current investigation of burn-in, which usually started as soon as we received the very first user report on October 22, confirms that the differential aging is within line with that of other superior smartphones and should not affect the regular, day-to-day user experience of the -pixel 2 XL.
While Search engines doesn’t quite address the documented issues, it says a future software program update will prevent screen burn-in and “maximize the life from the OLED display. ” The company does not get anymore specific, but it might use a similar technique to Samsung’s Galaxy S8 and Note 8 devices that have an ever-so-slightly moving virtual house button to mitigate screen burn-in.
And for completeness, Search engines is extending the Pixel two and Pixel 2 XL’s guarantee to two years. We still how to start if the software update will repair any of the reported issues (the colour shifting from yellow to azure is a hardware problem and will be difficult to fix through a software update), but we’ll nonetheless be keeping track of the updates as they roll out.
Do the sketchy screens wreck the Pixel 2 XL? It depends on how much it matters for you. While we haven’t seen some of the screen burn-in problems on our -pixel 2 XL, the color-shifting is definitely real.
Yep, the particular Google Pixel 2 XL actually has a discoloration issue when you see t from the sides. Warmer dead-on. Blueish from sides. pic. tweets. com/zoEtYnQRrw
â? Raymond Wong 📱 💾 📼 (@raywongy) October 23, 2017
Google hasn’t stated anything about plans for a possible recall just yet. But like we now have said before, if you’re paying top-dollar for a premium device, these kinds of problems are inexcusable. We’d recommend waiting around until these problems are set on a hardware level before buying possibly of the new Pixel phones.