Tesla responds to Consumer Reports’ Design 3 reliability rating

Tesla responds to Consumer Reports' Model 3 reliability rating

Tesla is in the tiff with Consumer Reports more than predictions about the Model 3’s forecasted reliability ratings.   

The automaker’s had its ups and downs with the customer advocacy publication in the past. The latest squabble comes after news that Consumer Reviews predicts that the Model 3 is going to be given an “average” rating to get reliability â€? once reviewers have a chance to drive the car, that is.  

Tesla’s other sedan, the Design S, only just surpassed an “average” rating in the most recent Car Dependability Survey, which depends on consumer opinions from drivers and the organization’s personal test data.  

Wall Road Journal auto reporter Tim Higgins had news about the rating before its publication, which he discussed on Twitter.  

Consumer Reviews published a writeup about the Design 3, in which the Model S’s enhanced reliability marks are cited as being a baseline for what car purchasers might expect from the newer automobile. The tone of the piece has been largely positive, describing the company policy of making predictions for forthcoming vehicles based on factors like producer history and ratings from automobiles that share major components.  

Since the Model 3 can be thought to be a simpler version of the H, the reviewers decided they could anticipate it to be slightly less dependable. Still, the rating prediction take note ended with the caveat that the Design 3 would be thoroughly tested and evaluated for rating purposes, once Customer Reports is actually able to purchase one (the organization buys the vehicles this reviews to remain impartial).  

That wasn’t sufficient for Tesla. The spokesperson for the automaker was dismissive of the Consumer Reports rating whenever we reached out for comment.  

“It’s important to note that Consumer Reports have not yet driven a Model 3, not to mention do they know anything significant about how the Model 3 was created and engineered, ” the spokesperson wrote. “Time and time once again, our own data shows that Consumer Reports’ automotive reporting is consistently incorrect and misleading to consumers. “ 

Tesla has faced some extremely publicized issues throughout the Model 3’s production, so potential buyers might consider Consumer Reviews for some more assistance, since a very limited number of people outside the automaker’s payroll have actually powered one. The Model 3 may eventually prove to be more reliable compared to average car once Tesla can in fact produce enough to meet demand â€? but until then, all customer can do is wait for the end from the company’s production hell.  

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